Política de reembolso

• Unused Products: Items must be returned in their original, unused condition with all packaging, tags, and accessories intact.
• Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 7 days of delivery.
• Returns accepted for 30 days

1. Contact Us: Email us at onlyfinsbass@gmail.com
2.  Please include your order number, the product in question, and a brief description of the issue.
3. Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number. No returns will be accepted without this number.
4. Ship Back the Item: Securely package the item and send it back to the address provided in the RMA email. You are responsible for the return shipping costs unless the item was damaged or defective upon arrival.
5. Inspection: Upon receipt, we will inspect the returned item. If it meets our return criteria, we will proceed with the refund.

• Time Frame: Refunds will be processed within 14 business days of receiving and inspecting your return.
• Method: Refunds will be issued to the original method of payment.
• Restocking Fee: For non-defective items, a 15% restocking fee may apply.

• Custom or personalized products cannot be returned.
• Items that have been used, altered, or are not in their original condition are not eligible for return.

• Seasonal items or sale items may have a different return policy, which will be noted on the product page.